Robinson & Associates
Robinson & Associates, Inc. leaders in customer service excellence and helping people successfully develop new skills. Research by Walker reported that by 2020 “customer experience” will be more important than price or product as a brand differentiator. The challenge is, most businesses know that customer service is the only true long term competitive advantage. But they are tired of throwing money away on “spray and pray” programs or hoping that by hiring the right people their service will improve.
Robinson & Associates, Inc for over 20 years has been helping businesses improve their customer service through innovative development programs that focus on the learner.
Are you ready to stop talking about wanting better customer service and committing to a culture of service excellence?
We have the proven system to help you reach your service goals!
Our Why: Positively transforming lives and having fun doing it!